Customer Service

Currency & Tax


All prices are in Pounds Sterling and include VAT at the prevailing rate. Credit cards sales / Paypal will be charged in your local currency by your credit card provider at the prevailing exchange rate, which is variable. An invoice is provided with all shipped orders.


If we show an inaccurate offer or price, we are not obliged to honour the price or offer, but we will endeavour to be fair. If you see an incorrect price, please contact us and we will verify it.


Delivery Policy


The final price is quoted on the payments page, which includes delivery to your destination. For now, we only deliver within UK using 1st class Royal Mail. You can order up to 2kg of products online. If you require more than this, or wish to deliver the products outside UK, please contact us.


We aim to deliver within 3-5 days of receipt of your order. While we cannot guarantee that all items will always be in stock, we do keep stock-levels up to date. Should an item be out of stock, we will revise your delivery date. Alternatively we will refund your payment.


Te-bi Island(Trading name by Wee Island Ltd.) offers free delivery in the UK on all purchases over £35.


Delivery options



Less than 100g















We also have all our available products in our store in Edinburgh. You are always welcomed to visit. Our staff will be happy to help if you want to try our tea or have any questions regarding all our products.


Our Shop is located at:

44 South Clerk Street Edinburgh EH8 9PS

We're open 10:30-18:30 /Monday - Saturday. Close on Sunday.

Returns Policy


We are very proud of our products. However, if you are not completely satisfied with your purchase, you can return the item to us in its original unused condition and enclose with your prove of purchase within 28 days of receipt. Please also email us for confirmation.


If you are returning a faulty or incorrect product you will not be responsible for paying the postage.

Customers in the European Union are also entitled to a statutory cooling off period of fourteen days, even if the goods are deemed satisfactory. In this instance we will fully refund the product cost, however you will be required to pay for the return of the goods in their original condition. Opened food goods cannot be accepted in this instance.


All transactions undertaken through this website are governed by Scottish Law and any legal actions arising out of such transactions shall be subject to Scottish legal processes and under the jurisdiction of Scottish courts.




Copyrights and trademarks for Te-bi Island(Trading name by Wee Island Ltd.,) product brands and images on this and related websites will be enforced.


Privacy Policy


Te-bi Island(Trading name by Wee Island Ltd.) completely committed to protecting the privacy of our site visitors and customers. All personal information collected through this website will be held securely in accordance with the UK’s data protection act 1998. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.


If you opt-in to receive our news by subscribing to us (thank you!), we will update you on our blog articles, latest products and special offers via e-mail. You can opt-out at any time.


We may record statistics about the number of visitors to this website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.


We may use personal information provided by you in order to fulfill necessary anti-fraud checks. this information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.


Our site may contain links to and from other websites. if you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.


For any further queries or comments please contact us.




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